Does breakdown cover count as a claim on your motor insurance?
No, using your breakdown cover does not count as an insurance claim. In the event of an accident where we assist you would need to contact your insurer. Breakdown cover is a separate service that's there to help you when your car won't cooperate - not something that affects your main car insurance policy.
Can you claim on breakdown straight away?
We have a 24 hour period from the start of your policy where you are unable to make a claim, after 24 hours you are covered in full. If you've already broken down, or in the unfortunate event you breakdown in the first 24 hours, you can still get help on a pay on use basis.
Does using my breakdown cover affect my no-claims discount?
No, it doesn't. Calling for roadside assistance doesn't count as a claim on your car insurance, so your no-claims discount stays perfectly safe. Breakdown cover is designed to get you back on the road, not penalise you for needing a hand.
Does insurance go up if you use breakdown cover?
Using your breakdown cover won't directly increase your car insurance premium. Your insurer doesn't treat it like an insurance claim, so it won't impact your record.
Do you provide accident recovery?
Accident Assistance — Complete Peace of Mind
With our breakdown insurance, accidents are covered
as standard. An accident is treated as a breakdown, meaning you receive the
same fast, reliable service and support.
And when you need more, we step in to help.
What We Provide:
24/7 Claims Management – Immediate support from
dedicated road accident specialists.
No Additional Excess – No extra excess to pay
for accident assistance.
No Upfront Costs – We manage the process without
you paying out of pocket for our assistance.
Replacement Vehicle – Helping keep you mobile
wherever possible.
Vehicle Repairs Managed for You – We coordinate
the repair process to reduce stress and inconvenience.
Manufacturer Parts Used – Repairs carried out
using manufacturer parts, where available.
We’ll also work directly with your insurer wherever
possible, helping to streamline communication and ensure everything runs
smoothly.
Availability of certain services may depend on individual
circumstances and insurer approval, but our team will always work to secure the
best possible outcome for you.
From first call to final repair, we’re by your side.